Skip to main content

Counseling Online Help Desk



Counseling Online Help Desk by Live Chat or Email

Services offered

Services NOT offered

  • Brief responses to student questions and concerns
  • Clarification of college procedures and policies
  • Certificate, degree, and transfer requirements
  • Course prerequisite information
  • Course offerings and majors available
  • Referrals to other programs and services
  • Transferability of LA Valley College courses
  • Help desk is NOT for making counseling appointments
  • Detailed responses to student questions and concerns
  • Education planning
  • Career planning
  • Transcript evaluations
  • Personal or crisis counseling
  • Transferability of courses from other colleges
  • Financial Aid appeals

If you are sending an email message, please include your full name, LAVC Student ID# and a phone number, and a counselor will respond to your email within 48 hours.  

Video chat with Counseling Department Online Help Desk on Cranium Cafe