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Counseling Online Help Desk



Counseling Online Help Desk by Live Chat 

Click here to view the video - How to "Live Chat" with a counselor.

LIVE CHAT offers

LIVE CHAT does not offer

  • Brief responses to student questions and concerns
  • Clarification of college procedures and policies
  • General information about Certificate, degree, and transfer requirements
  • Course prerequisite information
  • Course offerings and majors available
  • Referrals to other programs and services
  • Transferability of LA Valley College courses
  • Detailed responses to student questions and concerns
  • Educational planning
  • Career planning
  • Transcript evaluations
  • Personal or crisis counseling
  • Transferability of courses from other colleges
  • Financial Aid appeals


Video chat with Counseling Department Online Help Desk on Cranium Cafe