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Start of the Fall Semester FAQ

Welcome to Los Angeles Valley College! Check out our Frequently Asked Questions (FAQ) to help you prepare for the start of our Fall 2021 Semester.

Start of the Fall Semester FAQ

With the start of the Fall semester is quickly approaching, we've got answers to your most pressing questions about the return to in-person, online and hybrid classes at Valley College.

Please scroll down to see our list of Frequently Asked Questions (FAQs) by topic:


Safety Protocols

Q:  What do I do when coming to campus?

A:  For everyone’s safety, all students, employees and guests must:

  1. Complete the COVID-19 Health Screening before coming to campus each day using the link on the homepage, or using LAVC Safe app (available on Apple or Android).
  2. Wear masks indoors on campus, regardless of vaccination status. Masking is not required outdoors, but recommended for all unvaccinated persons.
  3. For more information, read the LACCD Updated COVID-19 Protocols.

How to Use the LAVC SAFE App

Q:  Are masks required?

A: Mask are required indoors on campus, regardless of vaccination status; masking is not required outdoors but recommended for all unvaccinated persons. Please refer to the Los Angeles County Department of Public Health orders.

Q:  Will there be hand-washing stations and masks?

A:  LAVC will offer hand sanitizing stations as well as disposable masks for those who forgot to bring a mask at most building entrances.

Q:  What if I can’t wear a mask?

A:  The only exceptions to the mask/facial covering requirement are:

  1. Students with a valid medical exception currently on file in the LAVC Services for Students with Disabilities (SSD) Office, such as a medical condition, including mental health or disability, that prevents wearing a mask, or
  2. Students who are hearing impaired or communicating with a person who is hearing impaired, where the ability to see the mouth is essential for communication.

Q: What happens if I don’t want to wear a mask?

A:  Any student who fails to wear a mask/face covering while indoors at all LACCD colleges and facilities, including classrooms, will be asked to either comply or to leave the classroom immediately. Continued failure to comply constitutes a violation of the Student Code of Conduct and students may be subject to further disciplinary action.

Q:  Do I need to show proof of vaccination to take in-person Fall classes?

A:  Proof of vaccination or a negative COVID-19 test will not be required for the start of Fall classes on August 30, 2021.

On August 4, the LACCD Board of Trustees approved a Board Policy that will require students and employees to present proof that they have been fully vaccinated against COVID-19 or undergo regular testing for COVID-19 infection and produce proof of negative COVID-19 test results. The District is working on procedures, which are expected to be fully operational in the next two months.

LAVC will send students regular updates as soon as more information is available.

Q:  What should I do if I feel sick but have a class on campus?

A:   Students who feel sick should not come to campus and should contact their instructor(s) immediately to let them know.

Q: Where can I get vaccinated?

A:  LA Valley College is holding weekly vaccination and testing on campus. Any enrolled student and employee who receives their vaccination at our on-campus clinics will be receive a $150 Bookstore gift card with their dose; for a up to $300 for both doses of the vaccine.

In addition, LACCD students who get vaccinated are eligible to receive up to $150 with Max the Vax incentive from the Foundation for the Los Angeles Community Colleges.


Taking Fall Classes

Q:  Who do I contact if I have specific questions about my class?

A: Please contact the instructor if you have specific questions about your class, or to request a permission number to add a class. Learn how to email instructors through the LACCD SIS Class Search.

Q:  I’m concerned about taking in-person classes because of the pandemic. Will you be offering more online courses?

A:  LAVC is committed providing you a safe learning environment, and have safety protocols including wearing masks. We also offer COVID vaccinations & weekly testing on campus.

If you feel more comfortable to take online classes, we have hundreds of options available, including short-term classes that start later in the semester. You can search our Fall class schedule for synchronous online classes (online with instruction at a specific times) as well as asynchronous online classes (online classes that do not meet at a set time).

Q: How can I see a Counselor?

A: Counselors are available at our In-Person Registration Fair on Saturday, August 28 from 9 a.m.-1 p.m. in the Student Services Plaza.

Drop-in counseling is also available on a first-come, first-served basis during the high demand registration period. Visit the Counseling Department's Drop in Counseling for how to to access limited in-person drop-in counseling for students attending in-person classes on campus, and virtual drop-in counseling with no appointments.

Q: Is it too late to add classes?

A: You can also enroll online (up until the Sunday before the class begins) using the SIS Student Portal to add classes.

We are ready to help you with adding classes at our In-Person Registration Fair on Saturday, August 28 from 9 a.m.-1 p.m. in the Student Services Plaza, or you can contact our Welcome Center's In-Person & Online Student Support.

You may also be able to add a class on the first day of the class ("crash a class") by contacting the instructor and requesting an permission number. If you receive a permission number, please use the SIS Student Portal to enter that number to officially add you to the class.

Q: How do I find and buy the textbooks I need for my class?

A: You can get all your required textbooks and supplies from the LAVC Bookstore. Search the Bookstore’s Buy Textbook to find, add and buy your books and course materials. Free ground shipping is available for textbooks only, or you choose to pick up your books in person.

From August 23-27, the Bookstore is open for in-person services on Monday-Friday from 7:30 a.m.-3:30 p.m. Check the LAVC Bookstore their hours of operation.

Q: How to I find my on-campus class?

A: If you are enrolled in online or hybrid classes, you should check your class schedule on the SIS Student Portal for your room location. Please look at our campus map to help you find the location on campus. 

Q: How do I access my online class?

A:  You can log into your online class through the SIS/Canvas: 

  1. In a web browser, go to the Student Portal 
  2. Login ID/Users ID: Your 9-digit student ID number (example: 881234567 or 900123456) 
  3. Password: Same as your SIS password (where you registered for the class). Find out how to log in to the LACCD Student Portal 

Q:  What if I need help with my Distance Education (online) class?

A:  Get tips on how to use Canvas and Zoom, Internet/WiFi options, and answers to your most frequently asked questions at the LACCD Student Distance Learning Resources webpage.

For help with Canvas, click the "Help" (question mark icon towards the bottom in the left hand global links) and select your main college campus. Select the "Canvas Support" link, which will take you to a page that will allow you to: 

  • Search in the Canvas area for questions related to using Canvas (ex: how to submit an assignment?) 
  • Search your college area for other questions (ex. How do I add myself to a waitlist for a class?) 
  • If you still can't find the answers you need, there will also be a link to start an online chat with Canvas Support.


Academic & Student Support Services

Q: Where can I find tutoring?

A: The LAVC Academic Resource Center offers FREE online tutoring in Math, Statistics, English and other many other classes, test reviews, and study jams. In-person services include weekly workshops, guides and support for using online tutoring, and access to computers through the Computer Commons.

Q: What Library services are available now?

A:  The LAVC Library offers in-person book checkout, study space, and research help; and 24/7 online access to FREE live help at “Ask A Librarian,” online research and reading materials, and FAQ and online “Get Research Help” guides for self-directed learning.

Campus Life

Q: How can I find out about what's happening at Valley College?

A: To find out upcoming in-person and virtual activities at Valley College, check the LAVC Calendar of Events. The college will also shares a weekly student e-newsletter called the Valley Weekly.

Student Questions & Support

Q: What I need more help or have questions?

A:  The LAVC Welcome Center is available to assist you in-person assistance, on Zoom, by email or phone through our In-Person & Online Student Support.


Posted by: LAVC PR Office on 8/23/2021 12:00:00 PM