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Counseling Online Help Desk



Los Angeles Valley College Counseling Department is here to help!  In order to support the global effort to stave off the spread of COVID-19,  we are currently closed for in person services. We have transitioned to remote services. 

Counseling Department is available to assist you via live chat/video chat and/or scheduled online appointments.  Please be sure to use the latest Google Chrome or Firefox browser with a laptop, desktop or phone. 

  • To speak with a counselor through Live Chat  for brief, general questions simply visit the Counseling Online Help Desk  during regular business hours and click on LIVE CHAT button.

Counseling Online Help Desk by Live Chat 

Services offered

Services NOT offered

  • Brief responses to student questions and concerns
  • Clarification of college procedures and policies
  • Certificate, degree, and transfer requirements
  • Course prerequisite information
  • Course offerings and majors available
  • Referrals to other programs and services
  • Transferability of LA Valley College courses
  • Help desk is NOT for making counseling appointments
  • Detailed responses to student questions and concerns
  • Education planning
  • Career planning
  • Transcript evaluations
  • Personal or crisis counseling
  • Transferability of courses from other colleges
  • Financial Aid appeals


Video chat with Counseling Department Online Help Desk on Cranium Cafe