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Student Help Guides for the New SIS

New SIS Help for Students

NEED HELP?

Contact the LAVC Admissions & Records Office at (818) 947-2553 or visit the SSC (1st Floor) for help with:

  • - Log in issues
  • - Registration 
  • - Holds
  • - Other Unknown issues

-- OR --

Contact the LACCD SIS Portal telephone help line for help with log-in issues:

(323) 953-4000 x 3595
Open: Monday-Friday, 8 a.m. to 5:30 p.m. between August 28-September 22, 2017.

HOW TO UPDATE YOUR PASSWORD

If you started attending LAVC (or one of the other LACCD campuses) in Spring 2017 or prior, and have not yet updated your SIS/Student Email password, you will need to do so to register for Fall 2017. 

Please watch this video to learn how to update your email password:

 

 

HOW TO USE THE NEW SIS PORTAL

Download the following training guides on using the new LACCD SIS Student Portal:

  • Introduction to the New Student Portal and the My Profile Menu
    • Logging into the Student Portal and Changing Your Password (PDF)
    • Navigating the Student Portal (PDF)
    • Viewing Your Student Ed Plan (PDF)
    • Using Self-Service to Update Your Information (PDF)
       
  • Using the Academics Menu
    • Browsing the Course Catalog (PDF|Video)
    • Finding Your Registration Appointment (PDF)
    • Enrolling from Planner (PDF|Video)
    • Enrolling from Requirements (PDF|Video)
    • Searching a Class (PDF|Video)
    • Enrolling from Class Search (PDF|Video)
    • Adding a Class (PDF|Video)
    • Adding to a Waitlist (PDF|Video)
    • Adding a Class by Using a Permission Code (PDF|Video)
    • Dropping A Class (PDF)
    • Swapping Classes (PDF)
    • Viewing Term Information (PDF)
    • Requesting an UnOfficial Transcript (PDF)
    • Requesting Official Transcript (PDF)
    • Viewing Student Staff Schedule of Classes (PDF)
    • Submitting a Graduation Petition (PDF)
       
  • Using the Finances Menu
    • Viewing a Financial Aid Award (PDF)
    • Accepting or Declining Financial Aid Awards (PDF)
    • Viewing my Account Activity (PDF)
    • Add a Payment Profile to Your Account (PDF)
    • Paying for Parking (PDF)
    • Opting Out of ASO Fees for the Current Semester (PDF)
    • Viewing and Consenting for 1098T (PDF)

 

WHERE TO FIND HELP

The LAVC Admissions & Records and the LACCD Telephone Help Desk are available to assist students with issues with the LACCD SIS Portal.

Please contact the LAVC Admissions & Records Office at (818) 947-2553 or visit the SSC (1st Floor) for assistance with the following issues:

 

  • - Log in issues
  • - Registration 
  • - Holds
  • - Other Unknown issues

Please contact the LACCD Telephone Help Line at (323) 953-4000, extension 3595. The LACCD help desk is open Monday thru Friday, 8 a.m. to 5:30 p.m. between August 28-September 22, 2017. The number is also available on the MyCollege.laccd.edu log-in page. 

 

If you are having issues with registering due to prerequisite, contact Ashley Dunn or Anna Cheshmedzhyan and provide the following info: first name, last name, student ID number, course number, prerequisite and/or corequisite.